Location:                Remote

The Role

This is an exciting opportunity to join our team as an Evacuation Support Officer, providing essential follow-up support to families who have been medically evacuated from conflict zones. This role is ideal for individuals with a background in social work, healthcare, law, child welfare, humanitarian aid, or case management, who are passionate about supporting vulnerable families. 

• Conduct regular check-ins with evacuated families to ensure they receive appropriate support.

• Identify and escalate any concerns, such as medical, legal, or social issues.

• Provide reassurance and guidance to Case Workers as families adjust to their new circumstances.

• Ensure families understand available support services and how to access them.

• Flag urgent concerns, such as missing documentation or medical needs, within the appropriate channels.

• Adhere to GDPR and confidentiality protocols, ensuring that sensitive information is handled responsibly.

• Generate reports summarising evacuation trends, challenges, and areas for improvement.

Requirements

• Experience in social work, healthcare, law, child welfare, humanitarian aid, case management, or a related field.

• Strong communication and interpersonal skills, with the ability to provide empathetic support.

• Ability to work independently while ensuring seamless coordination with the wider team.

• High attention to detail, particularly in record-keeping and documentation.

• Proficiency in Google Suite and database management systems.

• Strong organisational skills, a compassionate nature, and a desire to make a difference.
  
  

Preferred Qualifications

• Degree in social work, healthcare, law, child welfare, international relations humanitarian aid or a related field.

How to Apply

Please send your resume and cover letter to info@reliefacrossborders.org. Include “Evacuation Support Manager Application – [Your Name]” in the subject line.

Applications will be reviewed on a rolling basis.